Terms of Sale

Introduction

These Terms of Sale (“Terms”) govern the sale of Nike sneakers through the website www.ohmmisports.com (“Website”), operated by Mecen Group Pte Ltd (UEN: 201931456N), a company incorporated and based in Singapore. As a second-tier authorised distributor of Nike products, we are authorised to manage and sell Nike sneakers online. By purchasing Nike sneakers from our Website, you agree to be bound by these Terms.

Orders and Acceptance
  • Order Placement: By placing an order for Nike sneakers on our Website, you are making an offer to purchase the selected product(s) in accordance with these Terms. All orders are subject to acceptance by Mecen Group Pte Ltd.
  • Order Confirmation: After placing an order, you will receive an email confirmation. This email serves as an acknowledgment of your order but does not constitute acceptance. We reserve the right to accept or reject your order for any reason, including, but not limited to, issues related to product availability, inaccuracies, or payment issues.
  • Order Fulfilment: Our acceptance of your order is confirmed when we dispatch the Nike sneakers to you. A binding contract of sale is formed between you and Mecen Group Pte Ltd upon dispatch of the products.
Pricing and Payment
  1. Pricing: All prices displayed on our Website are in United States Dollars (USD) and include applicable taxes unless otherwise specified. Prices are subject to change without prior notice, but such changes will not affect orders that have already been accepted.
  2. Payment Methods: We accept various payment methods, including credit/debit cards and other online payment options. Full payment must be received before the products are dispatched.
  3. Payment Security: We take extensive precautions to ensure the security of your payment information. Our Website utilizes industry-standard encryption technologies to protect your data during transmission. Additionally, we partner with reputable payment gateways that adhere to strict security protocols. However, no online transaction is completely secure, and we are not liable for any unauthorized access to your data during the transaction process.
Shipping and Delivery
  • Shipping Costs: Shipping costs are calculated and displayed during the checkout process. Shipping fees may vary depending on the delivery location and selected shipping method.
  • Delivery Time: We strive to deliver your order within the estimated time frame provided during checkout. However, delivery times are not guaranteed, and delays may occur due to unforeseen circumstances beyond our control.
  • International Shipping: We offer international shipping to selected countries. Please note that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
Returns and Refunds
  • Return Policy: If you are not satisfied with your purchase, you may return the Nike sneakers within 30 days of receipt, provided they are in their original, unused condition with packaging and tags intact. To initiate a return, please notify us via email at [email protected]. Returns must comply with our Return Policy.
  • Refunds: Refunds will be processed using the original payment method within 15 working days of receiving the returned product(s). Refunds will exclude delivery charges unless the return is due to a defect or error on our part. Refunds may be reduced for items that are returned used or damaged.
  • Exchanges: If you wish to exchange a product, please contact our customer service team at [email protected]. Exchanges are subject to product availability and the condition of the returned item(s).
  • Faulty Items: If you receive a defective, damaged, or incorrect item, please contact us immediately at [email protected]. You will be required to provide photographs of the item from multiple angles to verify its condition. Upon verification, we will arrange for the return of the item at no cost to you and will issue a full refund, including delivery charges, or provide a replacement. If the item is found not to be faulty, return rights may be limited.
  • Non-Returnable Products: Certain products, including limited edition or special release products, are not eligible for returns if you change your mind. Please review our Return Policy for specific exclusions.
Product Availability
  • Stock Levels: While we strive to ensure that all Nike sneakers listed on our Website are in stock, we cannot guarantee availability. If a product is out of stock after you have placed an order, we will notify you as soon as possible and offer an alternative, if available, or a full refund.
  • Product Descriptions: We endeavour to ensure that all product descriptions and images on our Website are accurate. However, we do not guarantee that the descriptions or images are error-free. If the product you receive does not match its description on the Website, you may return it in accordance with our Return Policy.
Warranty
  • Product Warranty: All Nike sneakers sold on our Website are covered by the manufacturer’s warranty, where applicable. Warranty details vary by product, and customers should refer to the warranty information provided with the product or contact us for more information.
  • Authorised Purchases Only: Only products purchased from authorised distributors are eligible for warranty coverage. Products purchased from unauthorised sources will not be eligible for warranty claims.
  • Warranty Claims: To make a warranty claim, please contact our customer service team at [email protected] with your order details and proof of purchase. We will assist you in processing your claim according to the manufacturer’s warranty policy.
Limitation of Liability
  • Exclusion of Liability: To the fullest extent permitted by law, Mecen Group Pte Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with the sale of Nike sneakers through our Website.
  • Maximum Liability: Our maximum liability to you for any claim arising out of or in connection with your purchase of Nike sneakers from our Website shall not exceed the total amount paid for the product(s) in question.
Governing Law and Jurisdiction

These Terms of Sale shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

Amendments

We reserve the right to modify these Terms at any time. Any changes will be posted on our Website, and your continued use of the Website following such changes constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions or concerns regarding these Terms of Sale, please contact us at:

Email: [email protected] or [email protected]
Phone: +65 8085 9558
Mail: Mecen Group Pte Ltd, 10 Ubi Crescent, #01-43 Ubi Techpark, Singapore 408564