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Terms and Conditions:
Sale of Goods – Online
IMPORTANT: PLEASE READ
BY PLACING AN ORDER AND/OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
YOU SHOULD PRINT AND KEEP A COPY OF THESE TERMS AND CONDITIONS FOR YOUR RECORDS.
Definitions:
- “Website” refers to our website at www.ohmmisports.com.
- “Goods” refers to the shoes and sneakers supplied by Mecen Group Pte Ltd.
- “Order” refers to an order placed by you detailing the Goods you wish to purchase from us.
- “We/Us/Our” refers to Mecen Group Pte Ltd (UEN: 201931456N).
- “You/Your” refers to the person using our Website and/or purchasing Goods from us.
How These Terms and Conditions Apply
- Part A explains how our Website must be used and applies to all users. Part B applies when you purchase Goods using the Website. We may amend these Terms from time to time, and you are advised to check them regularly for any updates.
- By using the Website, placing an Order, or interacting with us, you consent to the collection, use, and disclosure of your personal data as outlined in our Privacy Policy, which forms part of these Terms. The Privacy Policy and these Terms together govern our relationship with you and constitute the contract between us (“Contract“).
- Mecen Group Pte Ltd is a second-tier authorised distributor of Nike products. This designation authorizes us to sell genuine Nike goods sourced through authorized channels, thereby ensuring the authenticity and quality of the products we offer.
Part A: Terms of Website Use
About This Website
This Website is intended for consumer use. The information provided on this Website is in English, and all communications will be conducted in English. The Website is designed to comply with the laws of Singapore.
Our Rights in the Website
The intellectual property rights in this Website and its contents are owned by us or our licensors. You must not publish, copy, distribute, or modify any content without our prior written consent. Linking to our Website from other websites is at our discretion, and we may require you to stop providing links at any time.
Website Content
We have taken great care in compiling this Website, but neither we nor our representatives will be liable for any damages, losses, or costs resulting from your use of or reliance on the Website. The information is provided on an “AS IS” basis, and we exclude all warranties and representations to the fullest extent permitted by law.
How You Must Use This Website
Submissions or comments that are defamatory, abusive, obscene, unlawful, or offensive are prohibited. You must use accurate and truthful information and your own identity at all times. You must not corrupt the Website or use any harmful features. We reserve the right to refuse access to anyone who does not comply with these Terms.
Part B: Terms of Sale
Our Agreement for the Sale of Goods and the Ordering Process
- The Website displays Goods for sale and provides information about them. By advertising Goods, we are inviting you to place an Order. The Contract between you and us is formed upon dispatch of the Goods to you.
- Any variation of the Contract by you must be expressly agreed upon between you and us.
The following paragraphs explain the ordering process and formation of the Contract:
- Step 1: Select the product and click “Add to Basket.”
- Step 2: Review the contents of your basket.
- Step 3: Proceed to Checkout.
- Step 4: Provide your email address for guest checkout.
- Step 5: Enter delivery details.
- Step 6: Choose your payment method and enter payment details.
- Step 7: Confirm and place your Order.
- Step 8: Receive an Order acknowledgment email.
- We may refuse or cancel your Order if it is reasonable to do so. This may include circumstances such as payment authorisation failure, product or pricing errors, ineligibility, suspected fraud, incomplete details, movement restrictions, or stock unavailability.
- We may contact you to verify details before processing your Order.
- The Goods are intended for private consumer use, and you must not resell them. We may limit the total value of Goods in an Order.
Price and Payment
- Prices and delivery charges are as published on the Website when we accept your Order. Prices include applicable taxes and are in USD. Delivery charges are shown separately.
- We take reasonable care to ensure prices are correct but may amend them at any time. If there is a price difference between the Order and shipment, you may contact Customer Services to either proceed with or cancel the Order.
- Offers and promotions are subject to availability and may change or be withdrawn without notice.
- We must receive full payment before dispatching Goods.
- We accept various payment methods, subject to validation and security checks. You are responsible for using your own card and accepting the terms of your payment provider.
- If we do not have sufficient stock, we will notify you promptly and either cancel your Order and issue a full refund, or, if feasible, offer you an alternative solution.
- We validate customer details against records and may disclose information to credit reference agencies.
Returns
If You Change Your Mind for Online Purchases
- You may return Goods within 30 days of receipt, following the steps below.
- Notify us of your desire to return Goods via email at [email protected].
- Return Goods at your own risk and cost to: Mecen Group Pte Ltd, 10 Ubi Crescent, #01-43, Ubi Techpark, Singapore 408564.
- Goods must be returned unused, with original packaging and tags intact. Only items in sellable condition will be accepted for return.
- If Goods cannot be returned by post, you are responsible for courier costs.
- Refunds exclude delivery charges and will be processed within 15 working days of receiving the returned Goods.
- We may reduce refunds for used or damaged items.
Certain products, including limited edition or special release products, are not eligible for returns if you change your mind.
If Things Go Wrong (Faulty Goods)
- We warrant that Goods are of satisfactory quality and fit for purpose.
- Return faulty Goods with a Returns Form within 30 days for a replacement or refund.
- We will replace or refund faulty Goods, including delivery charges. If no fault is found, your return rights are limited.
- If you believe Goods are faulty, do not use them further before returning.
- Return faulty Goods to the designated address below.
- Refunds or replacements will be processed within 30 days of receiving the Goods.
- Use recorded delivery or courier for returns to avoid lost or damaged Goods.
Our Liability
- Nothing in the Contract excludes or limits liability for death, personal injury, fraud, or consumer protection rights.
- We are not responsible for unforeseeable losses, misuse of Goods, or wear and tear.
- Fashion items may not be suitable for sports activities. Ensure suitability before use.
Delivery
- We aim to deliver within indicative timescales but do not guarantee this.
- Out-of-stock items will be notified by email or telephone.
- Multiple consignments may be used for delivery.
- Ownership passes upon delivery, and you assume risk from that point.
- Notify us of delivery errors as soon as possible. We will correct the error and reimburse delivery costs.
- Provide a valid delivery address. Delivery method varies by carrier.
- We may arrange alternative delivery methods.
- Notify us of non-delivery within 30 days.
Delivery Restrictions
Certain products may not be eligible for international delivery due to carrier restrictions.
Our Rights in the Goods
All intellectual property rights in the Goods remain our property or our licensors’ property.
General
- We are not responsible for failures due to circumstances beyond our control.
- The Contract is binding. You may not transfer rights without our express agreement. We may transfer our rights.
- If any clause is void, all other clauses remain in effect.
- Non-enforcement of rights does not affect the ability to enforce them later.
- The Contract is subject to Singapore law and disputes will be decided by Singapore courts.
- We may amend these Terms at any time. Changes take effect upon posting on the Website.
- Nothing in these Terms seeks to exclude or limit rights available under applicable law.
- Only we and you have rights under the Contract.
- Notices are deemed delivered on the day sent correctly by email.
- The Contract is the entire agreement and supersedes prior agreements.
- For complaints or queries, contact our Customer Care at [email protected].
Contact Details
Mecen Group Pte Ltd
10 Ubi Crescent, #01-43,
Ubi Techpark, Singapore 408564
Email: [email protected]
Tel (What’sApp): +65 8085 9558