Price Match Guarantee Policy

Company Name: MECEN Group Pte Ltd
Company Registration Number: 201931456N
Jurisdiction: Singapore

Introduction

At Mecen Group Pte Ltd (“MECEN“), we are steadfast in our commitment to delivering exceptional value to our customers. Our Price Match Guarantee is designed to ensure that when you shop with us on www.ohmmisports.com, you receive the most competitive pricing available for Nike sneakers. Should you find a lower price from an authorised retailer, we will match that price, subject to the terms and conditions outlined herein.

Eligibility Criteria

To be eligible for our Price Match Guarantee, the following criteria must be strictly met:

  • Authorised Retailer: The lower price must be offered by an authorised Nike retailer, whether online or in-store, and the retailer must be domiciled within the same country as the shipping destination of your order from MECEN.
  • Identical Product: The product in question must be identical in every respect, including model number, size, colour, and condition (it must be new and unused). Additionally, the product must be in stock and available for immediate purchase at the lower price from the authorised retailer.
  • Price Verification: The lower price must be verifiable and must not result from any pricing errors or misprints by the retailer. MECEN reserves the right to validate the lower price and the availability of the product before honouring the price match request.
  • Currency Stability: The price comparison must be in the same currency as listed on our website. Any prices involving currency conversion or arbitration will not be considered. The comparison price must not be influenced by fluctuations in currency conversion rates.
Exclusions

The Price Match Guarantee is subject to the following exclusions and does not apply to:

  • Promotional Discounts: Prices associated with special promotions, clearance sales, flash sales, or any other limited-time offers are excluded. Variations in promotions among different authorised vendors are also excluded.
  • Coupons and Offers: Prices that require the application of coupons, rebates, or promotional codes are not eligible for price matching.
  • Marketplace and Auction Sites: Prices from third-party marketplaces, auction sites, or any unauthorised resellers are explicitly excluded from this policy.
  • Bundle Deals: Prices that form part of a bundle or package deal, or that are combined with other products or services, are not eligible for price matching.
  • Currency Fluctuations: Prices influenced by currency conversion rates or international shipping fees will not be considered under this policy.
How to Request a Price Match

To initiate a price match request, please follow the procedure outlined below:

  • Contact Us: Email us at [email protected] with the subject line “Price Match Request.” In your email, kindly provide the following details:
    • The URL link or a screenshot of the competitor’s advertised lower price.
    • Detailed information about the product, including model number, size, and colour.
    • Your order number or the product you intend to purchase from our website.
  • Verification: Upon receipt, our team will review and verify the details of your request. We may reach out for additional information if necessary to process your request.
  • Approval: Once the price match is verified, we will adjust the price of the product in your order to reflect the lower price. If you have already completed your purchase, we will process a refund for the price difference to your original payment method.
Limitations
  • One Price Match Per Product: Only one price match will be honoured per product, per customer.
  • Timeframe: Price match requests must be submitted within 14 days of your purchase from www.ohmmisports.com
  • Non-transferable: The Price Match Guarantee is non-transferable and cannot be combined with any other offers, discounts, or promotions.
Policy Updates

Mecen Group Pte Ltd reserves the right, at its sole discretion, to modify or discontinue the Price Match Guarantee at any time without prior notice. Any amendments to the policy will be posted on our website and will apply only to requests made after the effective date of such changes.

Contact Us

For any inquiries or to request a price match, please reach out to us:

Email: [email protected]
Phone: +65 8085 9558
Mail: MECEN Group Pte Ltd, 10 Ubi Crescent, #01-43 Ubi Techpark, Singapore 408564